Cultural brain · Norms, Conformity & Legitimacy

Descriptive Norm Following

People do what they see others doing, whatever the rules say; conventions become powerful because everyone expects everyone to follow them, and following them signals competence.

An everyday example

'Nine in ten guests reuse their towels' outperforming every environmental appeal.

What it can cost you

Copying visible behaviour that is common but bad; being told a false norm.

Warning signs

  • I do it because it is done.
  • I would feel incompetent doing otherwise.

One thing to do

Ask whether the visible behaviour is good, not just common; check the numbers behind any 'most people' claim.

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