Rational brain · Judgment & Decision Science

Streetlight Effect

Searching where the light is — where data is easy to get — rather than where the answer is; the metrics you have shape the questions you ask.

An everyday example

Optimising the conversion funnel because it is measurable while the real problem is a product nobody wants.

What it can cost you

Solving the measurable problem instead of the important one; being shown the data that is convenient.

Warning signs

  • I am analysing what I can measure.
  • The important thing has no dashboard.

One thing to do

Write the question first, then ask what data would answer it, then ask what data you actually have; the gap is where the risk lives.

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