Rational brain · Framing & Choice Architecture

Semantic Reframing

Swapping the word changes the reaction: 'fee' becomes 'contribution', 'layoff' becomes 'restructuring', 'tracking' becomes 'personalisation'. The euphemism lowers the emotional charge and the scrutiny with it.

An everyday example

'Convenience fee', 'right-sizing', 'enhanced interrogation'.

What it can cost you

Evaluating the label instead of the thing.

Warning signs

  • The word made it feel fine.
  • I would object to the plain version.

One thing to do

Translate every soft term back into its plain word before deciding; if the plain word changes your reaction, the euphemism was doing work.

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