Rational brain · Systems, Incentives & Ethics

Principal-Agent Misalignment

Whoever acts on your behalf — adviser, broker, agency, executive — has interests that differ from yours, and the gap grows with what they know and you do not; incentives, not intentions, predict their behaviour.

An everyday example

A commission-paid adviser recommending the product that pays the commission; a manager optimising the metric their bonus tracks.

What it can cost you

Trusting the agent's advice as if it were yours; designing incentives that pay for the wrong thing.

Warning signs

  • Their advice always points toward their pay.
  • I cannot verify what they tell me.

One thing to do

For any agent, ask how they are paid and what they know that you do not; align pay with your outcome or add independent verification.

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